Pulaski County is pleased to launch Pulaski Works, the official platform for residents to access the County in a single location. With this new tool, residents can submit, track, and view nearby service requests through their smartphones, online, via phone and SMS. Residents can also use the in-app widgets to find information about events, public facilities, news and more.
The mobile app is part of an overall program for the County to improve resident communications and service delivery. On the backend, the Public Work staff redirects and responds to submitted requests through their customized workflow management system. The County also uses the backend system to provide residents real-time status updates and comments on the submitted requests.
Pulaski County launched the application in partnership with Accela, an innovative civic software company that provides a platform of cloud-based productivity and civic engagement solutions to governments of all sizes worldwide.
Pulaski Works is free service and is available in the Apple App Store and Google Play for immediate use. Search Pulaski Works in the stores or go to these URLs to access.